Privacy Policy

Last Updated: June 10, 2023

At GearTrail Pro (“we”, “us”, or “our”), we understand that wilderness professionals and outdoor enthusiasts value discretion and security as much in their digital transactions as they do in their field equipment. This Privacy Policy outlines how we collect, use, and protect your information when you visit geartrailpro.com (the “Site”) or make purchases of our premium outdoor gear.

1. Information We Collect

To provide expedition-ready service, we collect:

• Order Information: Name, shipping address, payment details (processed through secure gateways), phone number, and products purchased (including specialized items like Gransfors Bruks axes or camouflage hides).
• Account Information: For professional buyers and outdoor education programs, we store organization details and bulk purchase preferences.
• Technical Data: IP address, browser type, operating system, and referring URLs to optimize our Site for field researchers accessing from remote locations.
• Communication Records: Correspondence with our wilderness transaction specialists regarding payment issues or international blade regulations.

2. How We Use Your Information

Like a well-packed rucksack, every piece of data has a purpose:

• Process transactions for time-sensitive gear orders with military-grade encryption
• Verify compliance with regional regulations on blade purchases (knives, axes)
• Provide professional discounts to qualified outdoor education programs
• Improve product offerings based on expedition patterns (e.g., demand for bivvy bags in alpine regions)
• Respond to urgent gear acquisition needs within our 4-hour service window
• Prevent fraud in high-value outdoor equipment purchases

3. Data Sharing & Disclosure

We treat your data with the same discretion as a backcountry campsite:

• Payment Processors: Share only necessary transaction details with Visa/MasterCard/JCB/PayPal to complete purchases of survival gear.
• Shipping Partners: Provide address information exclusively for delivering bushcraft books or camp furniture.
• Legal Compliance: Disclose information when required by law, particularly for international blade shipments.
• Professional Verification: Confirm organization details for bulk orders of student gear packages.

We never sell your data to third-party marketers.

4. Data Storage & Security

Our security measures match the durability of our field-tested products:

• PCI-DSS Level 1 compliant systems (the highest security standard)
• 3D Secure authentication for all transactions
• Encrypted storage of sensitive data with regular security audits
• Limited employee access to customer information on a need-to-know basis
• Data retention only as long as necessary for expedition planning purposes

5. Your Rights

You maintain control over your information:

• Access: Request details of personal data we hold
• Correction: Update shipping addresses for urgent gear deliveries
• Deletion: Remove account information when no longer needed
• Restriction: Limit use of data for specific purposes
• Objection: Opt-out of non-essential communications

Contact our wilderness transaction specialists to exercise these rights.

6. Cookies & Tracking

We use essential tracking technologies with the precision of a quality compass:

• Session Cookies: Maintain your shopping cart during gear selection
• Authentication Tokens: Keep professional accounts securely logged in
• Analytics: Understand how adventurers navigate our Site to improve product displays
• Fraud Prevention: Detect unusual purchase patterns (e.g., bulk orders of survival knives)

You may adjust browser settings to refuse cookies, though this may impact checkout functionality for time-sensitive orders.

7. International Data Transfers

For global adventurers outside our primary service regions (excluding certain Asian and remote areas), we implement:

• Standard Contractual Clauses for EU/UK data transfers
• Regional payment processing for compliance with local financial regulations
• Clear communication about any blade purchase restrictions

8. Policy Updates

We may update this policy as our services evolve – changes will be posted with a revised “Last Updated” date. Significant changes affecting expedition professionals will be communicated via email.