Last Updated: June 10, 2023

Welcome to GearTrail Pro

These Terms and Conditions govern your use of geartrailpro.com (“Website”) operated by GearTrail Sales Shop (“we”, “us”, or “our”). By accessing or using our Website, you agree to be bound by these Terms. If you disagree, please refrain from using our site.

1. Our Wilderness Community

GearTrail Pro serves wilderness professionals and outdoor enthusiasts who demand premium, field-tested equipment. Our products are carefully selected for durability and performance in challenging environments.

2. User Responsibilities

2.1 Account Integrity

When creating an account, you agree to:

  • Provide accurate and current information
  • Maintain password confidentiality
  • Notify us immediately of unauthorized access

2.2 Prohibited Activities

You may not:

  • Use our products for illegal purposes
  • Attempt to reverse-engineer any equipment
  • Resell items without authorization
  • Misrepresent your identity or location

3. Products & Services

3.1 Product Descriptions

We take pride in accurate representations of our:

  • Hand-forged Gransfors Bruks axes
  • Professional-grade bushcraft knives
  • Field-tested expedition equipment
  • Specialized outdoor accessories

While we inspect every item before shipment, minor variations may occur in handcrafted products.

3.2 Restricted Items

Certain products have legal restrictions:

  • Knives and axes must comply with local laws
  • You are responsible for understanding regulations in your jurisdiction

3.3 Digital Content

Field guides and bushcraft books are non-returnable due to copyright protection.

4. Ordering & Payment

4.1 Order Process

Orders constitute an offer to purchase. We reserve the right to:

  • Verify payment information before processing
  • Limit quantities per customer
  • Cancel orders that violate these Terms

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed in USD.

4.3 Pricing

Prices are subject to change without notice. You are responsible for:

  • Any customs duties or import taxes
  • Currency conversion fees

5. Shipping & Delivery

5.1 Processing Time

Orders ship within 1-2 business days (excluding weekends/holidays).

5.2 Shipping Options

  • Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
  • Free Shipping: EMS for orders over $50, 15-25 business days

5.3 Delivery Responsibilities

Once shipped:

  • Tracking information will be provided
  • You must provide accurate delivery information
  • We’re not responsible for delays due to customs

6. Returns & Refunds

6.1 Eligibility

Returns must:

  • Be initiated within 15 days of delivery
  • Include original packaging and tags
  • Include proof of purchase

6.2 Non-Returnable Items

For safety and compliance:

  • Bushcraft books and field guides
  • First aid items
  • Insect repellent
  • Used items or those without original packaging

6.3 Return Process

Contact our Wilderness Support Team at [email protected] within 15 days to initiate returns. See our Shipping & Returns page for complete details.

7. Intellectual Property

7.1 Website Content

All content on geartrailpro.com is our property or licensed to us, including:

  • Product photography
  • Instructional materials
  • Brand logos and trademarks

7.2 Product Designs

Certain products may be protected by:

  • Patents
  • Trademarks
  • Copyrights

Unauthorized reproduction is prohibited.

8. Liability & Disclaimers

8.1 Product Use

Outdoor equipment carries inherent risks. By purchasing, you acknowledge:

  • Proper training is required for tools like axes and knives
  • You assume all risks associated with product use
  • We’re not liable for improper use or accidents

8.2 Website Availability

We strive for continuous access but aren’t liable for:

  • Temporary outages
  • Technical issues beyond our control

8.3 Limitation of Liability

Our maximum liability is limited to the purchase price of affected products.

9. Governing Law

These Terms are governed by Washington State law. Any disputes shall be resolved in Seattle courts.

10. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

Contact Our Wilderness Support Team

For questions about these Terms:

  • Email: [email protected]
  • Phone: +1 (206) 555-0192 (Mon-Fri 8AM-4PM PST)
  • Mail: 2154 Conifer Drive, Seattle, US 98133

GearTrail Pro – Equipping Your Wilderness Journey with Confidence